PRIVACY POLICY
Last updated: [Insert date]
This Privacy Policy explains how Mamma Marketing Ltd (“we”, “us”, “our”) collects, uses, and protects personal data when you use https://moneylegalexperts.com/ (“Website”).
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
1. WHO WE ARE
Mamma Marketing Ltd
Registered in England & Wales: 15155108
Registered office: [Address]
Email: privacy@moneylegalexperts.com
For data protection purposes, we are the data controller of your personal data.
2. ABOUT OUR PLATFORM
Moneylegalexperts.com is an online service that:
allows users (“Customers”) to post financial or legal queries
enables professionals (“Experts”) to respond
may reward Customers with points redeemable for money
facilitates introductions between Customers and Experts
shares Customer details with Experts only with explicit consent
receives referral or lead-generation fees
displays advertising and promotional content
We do not provide financial or legal advice.
3. PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data.
3.1 Information you provide directly
Name
Email address
Telephone number
Postal address
Account login details
Profile information
Professional credentials (Experts)
Payment details (where applicable)
Content you submit (questions, responses, comments)
Communications with us
3.2 Information collected automatically
When you use the Website, we may collect:
IP address
Device type and browser information
Operating system
Pages visited
Time and date of visits
Clickstream data
Referral sources
Interaction behaviour (scrolling, clicks, navigation)
3.3 Special category data
You should avoid submitting sensitive personal data unless necessary. If you provide such data (e.g., health or financial hardship information), you consent to our processing for the purposes of providing the service.
4. ANALYTICS, TRACKING AND TECHNOLOGIES
We use third-party tools to analyse usage and improve services, including:
Google Analytics
Used to understand how visitors use the Website.
HubSpot
Used for customer relationship management, communications, and marketing automation.
Mouseflow
Records anonymised user sessions to analyse user behaviour and improve usability.
Advertising Technologies
We may use tracking pixels, cookies, and advertising plugins to:
deliver relevant advertisements
measure campaign effectiveness
limit repetitive ads
build audience segments
These tools may process IP addresses, device identifiers, and behavioural data.
5. HOW WE USE YOUR PERSONAL DATA
We process personal data for the following purposes:
Service provision
Creating and managing accounts
Enabling posting and responses
Operating rewards systems
Customer support
Platform functionality
Matching Customers with Experts
Facilitating communications
Moderation and fraud prevention
Lead generation and introductions
With your consent, we share your contact details and enquiry information with relevant Experts.
Payments and rewards
Processing withdrawals
Preventing fraud
Verifying identity
Marketing and communications
Sending service updates
Promotional communications (with consent where required)
Advertising and analytics
Improving the Website
Personalising content
Measuring effectiveness
6. LEGAL BASIS FOR PROCESSING
We rely on one or more of the following legal bases:
Performance of a contract — to provide the service
Legitimate interests — to operate, secure, and improve the platform
Consent — for marketing, cookies, and sharing data with Experts
Legal obligation — to comply with applicable laws
7. LEAD SHARING WITH EXPERTS
Where you request contact from an Expert or agree to be contacted:
We will share your name, contact details, and relevant enquiry information
Experts become independent data controllers of your data
They may contact you directly regarding your enquiry
We may receive a referral or lead fee
We are not responsible for how Experts subsequently use your data, though they must comply with data protection laws.
Consent can be withdrawn at any time before data is shared.
8. EXPERT DATA
If you register as an Expert, we may process:
Professional qualifications
Regulatory information
Business details
Profile content
Performance metrics
Customer feedback
This information may be displayed publicly.
9. MARKETING COMMUNICATIONS
We may send marketing communications if:
you have opted in, or
you are an existing customer and communications relate to similar services
You may unsubscribe at any time using the link in emails or by contacting us.
10. COOKIES
We use cookies and similar technologies to:
operate the Website
remember preferences
analyse traffic
deliver advertising
Non-essential cookies are used only with your consent via our cookie banner.
See our Cookie Policy for full details.
11. AUTOMATED DECISION-MAKING AND PROFILING
We may use automated processes to:
match enquiries with Experts
detect fraud
personalise advertising
assess engagement for rewards programmes
These processes do not produce legal effects or similarly significant impacts.
12. DATA SHARING
We may share personal data with:
Service providers
Including hosting, analytics, payment processors, and IT providers.
Professional Experts
Where you consent to introductions.
Advertising partners
To deliver relevant ads and measure performance.
Regulators and authorities
Where required by law.
We do not sell personal data.
13. INTERNATIONAL TRANSFERS
Some service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards such as:
UK International Data Transfer Agreements
Adequacy regulations
Standard Contractual Clauses
14. DATA RETENTION
We retain personal data only as long as necessary, including:
While your account remains active
As required for legal obligations
For fraud prevention and dispute resolution
Inactive accounts may be deleted or anonymised after a reasonable period.
15. DATA SECURITY
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
However, no internet transmission is completely secure.
16. YOUR RIGHTS
Under UK data protection law, you have the right to:
Access your personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://ico.org.uk
17. CHILDREN
The Website is not intended for individuals under 18. We do not knowingly collect data from children.
18. THIRD-PARTY LINKS
The Website may contain links to third-party sites. We are not responsible for their privacy practices.
19. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Updated versions will be posted on the Website with a revised “Last updated” date.
20. CONTACT US
If you have questions about this Privacy Policy or your personal data:
Email: privacy@moneylegalexperts.com
Address: [Company Address]
